The Northwind Operations Reference2nd edition
Appendix A

Glossary

The words this reference uses, in one place.

Hand-off An event one station writes and the next one reads.
Idempotency key The order id, sent with every payment call, so the bank never charges twice.
Promise The delivery day printed at checkout and shown on the tracking page.
Wave A group of vans that leave the warehouse together.

The glossary is also in the index.